Privacy Policy
Pratz Electrical
Effective Date: 12/09/2025
At Pratz Electrical, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
Name, address, phone number, and email address
Details about the services you request
Payment information (if applicable)
Information you provide through enquiries, forms, or communications with us
We may also collect non-identifiable information, such as website usage statistics, to help improve our services.
2. How We Use Your Information
Your personal information is used to:
Provide electrical services and complete your requests
Respond to enquiries and customer support needs
Process payments and issue invoices
Send important updates about our services
Improve our website and service offerings
Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following circumstances:
With trusted service providers who assist us in delivering our services (e.g., payment processors, IT support)
When required by law, regulation, or legal process
To protect the rights, safety, or property of Pratz Electrical, our clients, or others
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Cookies and Website Data
Our website may use cookies or similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections if your information is inaccurate or incomplete
Withdraw consent to marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Pratz Electrical
Email: richard@pratzelectrical.com.au
Phone: 0440133924
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.